Returns & Exchanges
At Official Nuzzle™ Pillow, we want you to experience the best sleep of your life; if you are not completely satisfied within your 90-night trial, we offer a straightforward return and exchange process.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email or our online portal with your order number to start the return process.
- 2.Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
- 3.Pack and Ship
Securely place your Nuzzle™ Pillow in its original packaging or a similar sturdy box, attach the shipping label, and drop it off at any authorized carrier location.
- 4.Refund Processing
After our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.