Frequently Asked Questions
Everything you need to know about your best night's sleep.
What makes the Nuzzle™ Pillow different from standard pillows?
The Nuzzle™ Pillow features NASA-inspired phase-change technology that regulates temperature and a unique adjustable layer system, allowing you to customize your support level for a perfect night's sleep.
How do I clean and maintain my Nuzzle™ Pillow?
The Nuzzle™ Pillow is 100% machine washable. Simply remove the outer cover and inner layers, wash on a gentle cycle with cold water, and tumble dry on low heat to maintain its loft and freshness.
What is your shipping policy?
We offer free standard shipping on all orders within the continental United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
Do you offer a sleep trial or a return policy?
Yes, we offer a 90-day sleep trial. If you are not completely satisfied with your Nuzzle™ Pillow, you can return it within 90 days of purchase for a full refund, no questions asked.
Does the pillow help with neck and back pain?
Our adjustable dual-layer design is specifically engineered to provide optimal spinal alignment. By adding or removing layers, you can find the exact height needed to reduce pressure on your neck and shoulders.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.